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Terms & Conditions

The Crystal Referral Program is designed to reward Crystal Society members for referring “new to Crystal” friends and family members (“Friend(s)”). The Friend and the Crystal Society member cannot be the same person (for example, by using a different email address), nor can they come from within the same household as the Crystal Society Member. Friends booking their own accommodations on a Crystal cruise receive five percent (5%) savings on the cruise-only fare; limited to one (1) five percent (5%) savings per booking. For each “Eligible Referral”, Crystal Society members receive a future cruise credit in an amount equal to the five percent (5%) savings extended to their Friend (the “Referral Credit”). An Eligible Referral is defined as a verified Friend who books and sails on a future Crystal voyage; guests booked within the same suite/guest room do not constitute an Eligible Referral. To qualify as an Eligible Referral, the Friend must submit their referral request and provide the Crystal Society Member information within fourteen (14) days of paying their initial deposit. The Referral Credit is only earned once an Eligible Referral is within forty-five (45) days of departure (the “Departure Date”) and their booking is paid in full. Additional/repeat bookings made by a Friend are not counted as additional Eligible Referrals. Credits can be applied towards current bookings sailing on or after the Departure Date provided, they aren’t paid in full at time of use. Should the Friend cancel their booking, the Referral Credit will be rendered null and void unless the Friend’s booking is non-refundable, and Crystal retains the Friend’s funds. The amount of the Referral Credit will always be based on the five percent (5%) savings applied to the Friend’s booking at the time of their initial deposit. A Crystal Society Member can refer as many Friends as they want and receive a Referral Credit for each referral; there is no limit to how many Referral Credits can be applied towards a new booking. Not applicable to reduced rate bookings and charter and incentive groups. Crystal Referral Program combinability will be communicated at time of booking. By taking advantage of the five percent (5%) savings under the Crystal Referral Program, Friends understand and agree that the Crystal Society Member who referred them will implicitly become aware of what they paid for their cruise. While travel agents are not eligible to refer new guests and not entitled to earn future cruise credits through this program they are encouraged to promote the program to their Crystal Society Member customers. Cancel/rebooks not eligible. Certain restrictions apply. Referral Credits and savings under this Crystal Referral Program cannot be used toward final payment and may not be redeemed for cash. Crystal reserves the right to withdraw the program or limit the number of Credits that can be used at its own discretion without prior notification.

Inclusions Terms & Conditions: *Includes select beverages. **One complimentary reservation in each specialty restaurant is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests. Additional reservations above the complimentary allotment will be $50 USD per person. Crystal expressly reserves the right to make modifications, revisions, and changes to the complimentary services and amenities at its sole and absolute discretion. For full terms & conditions, please contact your travel advisor.