Terms & Conditions
Have It All Early Booking Bonus Offer (“Early Booking Bonus Offer”) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Taxes, fees, and port expenses are additional to fares priced in USD currency and included to fares priced in CAD currency. Offer or its parts may be changed or revoked by Holland America Line (“HAL”) at any time. Other exclusions and terms may apply; void where prohibited. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any cruise lasting 5 days or less.
Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Sharing of any beverage or the package is not permitted. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay.
Specialty Dining is based on cruise duration and ship type. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto, or Tamarind. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Reservations and dining times will be available to pre-reserve.
Shore Excursion credit is based on cruise duration and is per person, not per stateroom. For Alaska cruisetours and 6- to 9-day cruises, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). For 10- to 20-day cruises, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). For 21+ day cruises (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Shore Excursion credit can neither be redeemed for cash value or airport transfers nor applied to a non–shore excursion item.
Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Line’s standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. The plan can be activated on any device, but only one device can be actively connected at a time. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Offer applies to 1st/2nd guests in a stateroom only.
Crew Appreciation: Receive prepaid stateroom gratuities on board. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included.
Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the “original booking”) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the “Comparison Fare”), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. HAL reserves the sole right to determine the method of compensation made to guests. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. A determination as to whether the located fare is identical to the original booking will be at HAL’s sole discretion. HAL reserves the right to apply this price protection and offer at its discretion. Other restrictions and exclusions may apply.
HAL is neither responsible nor liable for any printing errors. Promotion is based on double occupancy. Ships’ Registry: The Netherlands.
Anniversary Sale: Unless otherwise noted, all elements of the Anniversary Sale (collectively, “Offer”) are available only on select May 2024–April 2025 cruises and cruisetours and exclude Grand Voyages and any cruise lasting 3 days or less booked between March 20, 2024, and May 31, 2024 (“Eligible Cruises”). Offer has no cash value and is subject to availability, capacity controlled, available on new bookings only, and neither transferable, substitutable, nor redeemable for cash. May not be combinable with other offers. Holland America Line (“HAL”) may modify or withdraw the Offer or any of its elements at any time. HAL is neither responsible nor liable for any errors relating to the Offer, including technical or printing errors. Exclusions may apply; void where prohibited. Changes or refunds may not be permitted.
Up to 45% off discount is based off applicable launch fare on a space-available basis. The percentage off discount applies to cruise fare only and does not apply to Taxes, Fees & Port Expenses. Launch fares are offering fares and may not have been in effect for the past 90 days or resulted in actual sales in all categories.
Reduced Deposit is a reduced per-person booking deposit available only for 1st/2nd guests in a stateroom on new bookings for select cruises and cruisetours booked outside of the final payment date. Balance is due on final payment of the booking. Offer is available only on select cruises and cruisetours unless sold out or otherwise withdrawn. Standard refund and cancellation conditions apply. A deposit is required for all stateroom guests and the amount of deposit varies, even if deposit is reduced per Offer.
Free and reduced fares for guests 3 & 4: Additional guests in a stateroom are eligible to travel with free and reduced fares (Taxes, Fees & Port Expenses are additional) when booked as a 3rd and/or 4th guest on select 2024 and 2025 cruises. Limit up to two free or reduced fares per eligible booking.
Onboard Credit (“OBC”) will be applied to guest’s folio account and amount varies based on stateroom type as follows: US$25 per person (US$50 per stateroom) for guests booked on a 4- to 13-day cruise in an Interior or Ocean View stateroom; US$50 per person (US$100 per stateroom) for guests booked on a 4- to 13-day cruise in a Verandah stateroom; US$75 per person (US$150 per stateroom) for guests booked on a 4- to 13-day cruise in a Suite; US$50 per person (US$100 per stateroom) for guests booked on a 14+ day cruise in an Interior or Ocean View stateroom; US$100 per person (US$200 per stateroom) for guests booked on a 14+ day cruise in a Verandah stateroom; and US$150 per person (US$300 per stateroom) for guests booked on a 14+ day cruise in a Suite. Limit: One (1) OBC per guest. OBC is in USD, is neither refundable, transferable, nor redeemable for cash, and has no cash value. OBC may be used only on the Eligible Cruise with which it was awarded in connection and expires at the end of such Eligible Cruise. OBC may not be used in the Casino or on other specified fees or items. Offer ends April 30, 2024. Ships’ Registry: The Netherlands.
